We're Hiring!

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.

We now have an exciting opportunity for an enthusiastic client focused individual as a Student Placement Officer to join our team in the WIL, Placements and Accommodation Team.

• Full-time 36.25hrs per week | Continuing
• Located at the Townsville Bebegu Yumba campus
• HEWL 5: $76,633 – $86,920 plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits

ABOUT THE ROLE

As a Student Placement Officer, you will deliver positive student placement outcomes by successfully executing placement agreements, ensuring alignment to relevant governance frameworks and accreditation requirements. Tasks and responsibilities include:

• Providing high-quality and accurate placement advisory services to staff, students, and placement partners.
• Ensuring all student placement partner agreements are current to maintain relationships and collaborative links with relevant external organisations, industry partners, and placement providers to promote community engagement and the successful placement of students.
• Contributing to a high-performance culture within the student placement team, ensuring the timely and efficient administration of student placement programs within the Academy’s Colleges.
• Assessing and monitoring the student’s eligibility for student placement according to course requirements, placement policy, procedures, and host requirements.
• Monitoring, documenting, and reporting on student placement activity by maintaining University-wide student placement databases.
• Contributing to continual improvement of the service delivery and service satisfaction against the objectives of the placements team.

WHAT YOU WILL BRING TO THE ROLE

You’ll bring energy, professionalism, and a commitment to delivering exceptional service. Your background includes:

• A relevant degree or an equivalent mix of education, training, and hands-on experience.
• Experience thriving in a busy administrative environment, where you’ve managed client issues and sensitive matters with confidence, ideally in student placements or higher education.
• Sharp analytical and problem-solving skills that help you juggle shifting priorities and tight deadlines while keeping everything on track.
• Outstanding communication skills, both written and verbal paired with a customer-focused mindset that ensures positive outcomes for students and stakeholders.
• The ability to work independently while being a collaborative team player in a fast-paced setting.
• Solid digital skills, including intermediate proficiency with Microsoft Office and Adobe tools.

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCU and our locations. 

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. We support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave
• A range of flexible working options
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses

HOW TO APPLY AND CONTACT DETAILS

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role. 

Applications close on Wednesday, 3rd December at 11:55 PM AEST.

For any enquiries about the role, please contact – Laura Marsland: laura.marsland@jcu.edu.au  

James Cook University encourages people from all backgrounds who meet role requirements to apply.  We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.