We're Hiring!
Financial Services Officer
- 495656
- Townsville
- Professional
- Full time
- Closing on: Sep 1 2026
James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally
Are you a detail-oriented financial professional with a passion for accuracy and customer service? Join our team as a Financial Services Officer and play a vital role in ensuring seamless financial processing and exceptional service delivery.
- Full-time, continuing position
- Based at the Townsville Bebegu Yumba campus, Douglas
- HEWL 4: $72,701 - $77,229 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.
WHAT YOU CAN ACCOMPLISH IN THE ROLE
Join a collaborative team dedicated to delivering exceptional financial services that support the success of JCU's students, staff, suppliers, and wider community. You'll play a key role in ensuring financial information is accurate, transactions are processed efficiently, and stakeholders receive timely, professional support that helps keep the University operating smoothly.
With exposure to a broad range of financial activities, you'll build expertise in customer service, financial processing, data integrity, vendor and debtor management and compliance. You'll also have the opportunity to contribute ideas that enhance processes, improve customer experiences, and drive continuous improvement, making a meaningful impact on the delivery of financial services across the University.
WHAT YOU CAN BRING TO THE ROLE
We're looking for someone who enjoys working with numbers, takes pride in getting the details right, and is committed to delivering exceptional customer service.
You will bring experience in financial transaction processing, a sound understanding of financial policies and procedures, and confidence using financial systems, ideally Finance One. Strong communication and interpersonal skills will help you build positive relationships with stakeholders and respond effectively to a variety of enquiries. Experience working in a higher education or corporate environment will be highly regarded.
If you're someone who enjoys solving problems, working as part of a supportive team, and contributing to continuous improvement, we'd love to hear from you. Join us at JCU and help deliver quality financial services that support the success of our university community.
SHAPE YOUR FUTURE WITH JCU
At JCU we’re not just shaping minds; we’re shaping the future.
As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.
Find out more about JCU, our Careers and our locations.
WHY JCU?
JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;
- A generous superannuation scheme with up to 17% employer contributions with UniSuper
- 36.25-hour full-time working week
- 5 weeks of annual recreation leave plus leave loading
- 15 days paid sick/carers leave per year
- A range of flexible working options
- Attractive options for salary packaging
- Professional development support
- Fitness Passport
- Corporate discount on health insurance
- Free Employee Assistance Program (coaching and counselling)
- Well-equipped modern facilities and contemporary workspaces with access to on-site childcare, medical, gym and cafes
HOW TO APPLY AND CONTACT DETAILS
Are you ready to make a difference? Join us at JCU, where your future meets the tropics.
Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:
- Complete the application form
- Upload your current resume
- Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success.
Applications close on Tuesday 1st September 2026 at 11:55 PM AEST.
For any enquiries about the role, please contact Curtis Moon at curtis.moon@jcu.edu.au
ABOUT OUR PROCESS
At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.
Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.
WHAT MATTERS TO US AT JCU
- Our People - Our staff, students, and the communities we serve
- Our Education - Knowledge has the power to change lives
- Our Place – the Tropics and beyond
- Our Research – a catalyst for innovation and knowledge generation
James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.
