We're Hiring!
Student Success Librarian
- 494924
- Townsville
- Professional
- Full time
- Closing on: May 4 2026
James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.
We now have an exciting full-time opportunity for a Student Success Librarian to join our team in the Education Division.
- Full time opportunity | 36.25 hours per week
- Located at the Townsville Bebegu Yumba campus
- HEWL 7: $99,878 – $110,446 plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits
ABOUT THE ROLE
The Student Success Librarian plays a key role in improving student capability, retention, and wellbeing by delivering targeted information and digital capability initiatives tailored to the needs of diverse student cohorts. The role contributes specialist library expertise to integrated academic and student services frameworks, supporting coordinated and holistic approaches to student learning and support. It promotes equitable learning environments by contributing to initiatives that enhance access, participation, and academic success for diverse and underrepresented student groups. The Student Success Librarian enhances students’ research and academic skills through the design and delivery of engaging workshops and high‑quality, on‑demand learning resources across face‑to‑face and online platforms. The role also demonstrates the impact of library contributions by analysing engagement data and learning analytics to evidence improvements in retention, academic performance, and student wellbeing, while embedding student success expertise within disciplinary contexts through timely, targeted interventions that support teaching and learning activities.
WHAT YOU CAN ACCOMPLISH IN THE ROLE
- Qualifications and experience in Library and Information Science or a related discipline, aligned with the appropriate Higher Education Worker Level under the Enterprise Agreement.
- Demonstrated ability to contribute information and digital capability expertise to the design and delivery of student success and retention initiatives.
- High-level analytical and evaluation skills, with the ability to collect, interpret, and report on engagement data and learning analytics to demonstrate impact and inform continuous improvement.
- Proven ability to build strong collaborative partnerships across academic support services, student services, teaching staff, and diverse student communities.
- Excellent communication and facilitation skills, including cultural competency, strong presentation capability, and an empathetic, professional approach to student support.
- Well-developed organisational, problem‑solving, and administrative skills, with the ability to manage competing priorities and exercise initiative in developing innovative solutions.
Position dimension
Eligibility for Associate membership of the Australian Library and Information Association (ALIA)
HOW TO APPLY
Are you ready to make a difference? Join us at JCU, where your future meets the tropics.
Click the ‘apply’ button to be redirected to the JCU careers page, create an applicant account and follow the steps below:
1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success
Applications close Monday, 4th May at 11.55pm.
ABOUT OUR PROCESS
At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.
Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.