We're Hiring!
Manager, Identity and Access Management
- 495160
- Townsville
- Professional
- Full time
- Closing on: Jun 21 2026
Creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally, James Cook University (JCU) now has an exciting opportunity for a Manager, Identity Access Management to join our team in the Technology Solutions directorate.
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The position is full-time, on a continuing basis and based at the Townsville Bebegu Yumba campus, Douglas.
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HEWL 9: $130,115 - $137,625 per annum, plus up to 17% employer superannuation contributions.
ABOUT THE ROLE
JCU is seeking a highly skilled and forward-thinking Manager, Identity Access Management to provide strategic leadership and expert oversight of the University’s IAM capability.
In this critical role, you will lead the design, delivery, and continuous improvement of IAM frameworks that enable secure, seamless, and compliant access to digital systems across the University. You will play a key role in strengthening our cyber security posture while enabling innovation and operational efficiency.
As Manager, Identity Access Management, you will:
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Lead the design, implementation, and optimisation of IAM tools and frameworks, embedding best-practice application security principles.
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Develop and execute the IAM strategic roadmap, ensuring alignment with JCU’s cyber security strategy and compliance obligations.
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Provide strategic oversight of IAM technologies, ensuring enforcement of university-wide cyber security policies.
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Identify and mitigate application security and compliance risks, maintaining contemporary best practices and ensuring secure software development standards.
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Coach and mentor stakeholders across the University to embed strong security practices and IAM governance.
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Oversee IAM platforms, ensuring effective user lifecycle management including provisioning, transfers, and terminations.
WHAT YOU WILL BRING TO THE ROLE
To be successful in this role, you will demonstrate:
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Degree-qualified in a relevant discipline (or bring equivalent hands-on experience), with additional certifications in security or identity viewed favourably.
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Extensive experience in Identity and Access Management within large, complex organisations.
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Proven capability in designing secure application architectures, integration models, and technical documentation.
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Strong expertise in application security across web and mobile environments.
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Experience using advanced security testing tools to enhance system integrity and resilience.
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Demonstrated experience in database protection and cloud encryption technologies to safeguard sensitive information.
WHY JCU?
JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including;
• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave
• Annual leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid maternity leave
• 36.25-hour full-time working week
• Flexible working options
• Attractive options for salary packaging
• Staff study assistance and paid study leave
• Ongoing professional development support
• Career enhancement opportunities
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
HOW TO APPLY
Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:
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Complete the application form
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Upload your current resume
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Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success.
Applications close Sunday, 21st June at 11.55pm AEST.
ABOUT OUR PROCESS
At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.
Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.
WHAT MATTERS TO US AT JCU
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Our People - Our staff, students, and the communities we serve
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Our Education - Knowledge has the power to change lives
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Our Place – the Tropics and beyond
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Our Research – a catalyst for innovation and knowledge generation
James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.