We're Hiring!

We now have an exciting opportunity for a Systems Analyst to join our team on a journey of transformation. The position is full time, continuing role can be based at either the Townsville Bebegu Yumba campus or Cairns Nguma-bada campus in picturesque tropical North Queensland.

• HEWL 7: $97,205- $107,490 with up to 17% employer superannuation contributions
• Based in Townsville or Cairns
• A 2.75% pay rise from Dec 31 2025

WHAT YOU CAN ACCOMPLISH IN THE ROLE 

In this opportunity you will be responsible for ensuring JCUs digital information systems meet the strategic and operational needs of the organization. To achieve this, you will deliver technical expertise to respond to alerts and service requests and will monitor application performance. This role will maintain strong and collaborative relationships with stakeholders to ensure technology solutions meet University business needs.

Joining our dynamic team on a journey of change in a fast-paced environment, you will facilitate process improvements, upgrades and enhancements and deliver innovative solutions to application problems. 

WHAT YOU WILL BRING TO THE ROLE 

To ensure success in this role, you will hold degree qualifications and have experience supporting enterprise digital information systems with a proven ability to identify, diagnose and provide appropriate solutions to application errors, process inefficiencies and system improvements. Experience in developing, supporting and testing of data and reporting solutions and an ability to write and utilise SQL and other scripting/programming languages are inherent requirements of this role. 

Significant organization, time management and problem-solving skills, coupled with high level communication skills and ability to review and implement business improvement initiatives are imperative to achieving quality performance outcomes in this challenging role. 

The successful candidate must demonstrate competence in one of the following technologies: JAVA, HTML, SML/SXXLT, SQL and Reporting tools such as Cognos, Crystal Reports or PowerBI. 

Whilst not mandatory, it would be advantageous to have experience working in the higher education sector and familiarity with systems such as Student Management, HR/Payroll and Finance. 

WHY JCU? 

JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave
• 15 days of paid sick/personal/carers leave per year
• Flexible working options
• Attractive options for salary packaging
• Fitness Passport
• Employee Assistance Program
• Professional development support
• Access to online media subscriptions
• Corporate discount on health insurance premiums
• Well-equipped campus facilities including medical, cafes, gym and childcare.

HOW TO APPLY

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success. 

Applications close Sunday, 12 October at 11.55pm AEST.

Please note, as the role requires an urgent commencement, we are seeking applications from candidates who currently hold valid Australian work rights.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

WHAT MATTERS TO US AT JCU

• Our People - Our staff, students, and the communities we serve
• Our Education - Knowledge has the power to change lives
• Our Place – the Tropics and beyond
• Our Research – a catalyst for innovation and knowledge generation

James Cook University encourages people from all backgrounds who meet role requirements to apply.  We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.