We're Hiring!

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.

We're looking for a detail-oriented finance administration professional to join our Student Services team on a fixed-term basis until 2 March 2028. In this varied role, you'll administer student finance processes, scholarships, bursaries and grants, and maintain compliance with legislation and policy requirements.

• Full-time fixed-term opportunity | 36.25 hours per week
• Based at the Townsville Bebegu Yumba campus
• HEWL 5: $78,740.99 - $89,310.33 per annum plus up to 17% superannuation

ABOUT THE ROLE

As a Student Finance Officer, you’ll support the delivery of student finances, and scholarships, bursaries and grants across the University. Working within established legislation, policies and procedures, you'll help ensure financial activities are delivered accurately, efficiently and on time.

Working as part of a collaborative Student Services team, you’ll look for practical ways to improve processes and service quality, helping achieve positive outcomes for students and other stakeholders.

WHAT YOU WILL BRING TO THE ROLE

You’ll bring experience in financial administration and the confidence to work through enquiries using sound judgement, initiative and established guidelines. You understand the importance of accuracy and compliance, while still keeping the student experience at the centre of your work.

Your approachable communication style will help you build effective relationships and respond sensitively to staff and students. You’ll also be comfortable working with Microsoft Office, data-entry systems and specialist student or learning software.

WHY JCU

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• A range of flexible working options
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses

HOW TO APPLY

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page, create an applicant account and follow the steps below:

1. Complete the application form.
2. Upload your current resume.
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.

For any enquiries about the role, please contact Nola Kuilboer at directorss@jcu.edu.au

Applications close Sunday, 20th September 2026 at 11:55 PM AEST.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

James Cook University encourages people from all backgrounds who meet the role requirements to apply. We value and celebrate the diversity of our community and are committed to providing a safe, inclusive and welcoming learning and working environment.