Laboratory and Technical Support Assistant

  • 493362
  • Mount Isa
  • Professional
  • Part time
  • Closing on: Dec 14 2025
  • Part time - 18.125 hours per week
  • Fixed term to 31 December 2026
  • HEWL 4 $70,755 - $75,162 + 17% super
  • Support hands-on learning by ensuring high-quality, safe laboratory environments for students.

  • Make a real impact in rural and remote health education across Northwest Queensland.

  • Enjoy variety and autonomy in a practical, supportive, and community-focused team.

James Cook University (JCU) is seeking a reliable and proactive Laboratory and Technical Support Assistant to support high-quality teaching and learning within the Murtupuni Centre for Rural and Remote Health. This hands-on role ensures our teaching facilities operate safely, efficiently, and in accordance with relevant standards—helping deliver an excellent learning experience for our students.

About the Role
In this position, you will provide day-to-day technical support across teaching laboratories, ensuring equipment, materials and learning spaces are prepared, safe and well-maintained. You will help minimise service-related risks, support staff and students during teaching activities, and contribute to a strong safety culture through the improvement of procedures and adherence to WHS legislation.

What you’ll do:

  • Deliver timely and accurate technical support to staff, students and visitors.

  • Assist with the maintenance and minor repairs of laboratory equipment and infrastructure.

  • Ensure compliance with safety, hygiene and WHS requirements across all teaching facilities.

  • Contribute to a positive teaching and learning environment by preparing spaces and resources.

  • Support continuous improvement of procedures, manuals and operational protocols.

About you:

  • Experience working in a scientific or research laboratory, with familiarity across common equipment.

  • Understanding of WHS legislation and how it applies in laboratory environments.

  • Strong problem-solving skills and the ability to work both independently and within a team.

  • Effective communication and interpersonal skills, with a commitment to customer-focused service.

  • Qualifications and experience consistent with HEWL 4

Why JCU?
Joining JCU means contributing to impactful education and research that supports the health and prosperity of Northern Australia. You will be part of a university that values excellence, integrity, respect and authenticity, and is committed to sustainability and reconciliation.

  • A generous superannuation scheme with up to 17% employer contributions with UniSuper
  • 5 weeks of annual recreation leave and 15 days of paid sick/personal/carers leave per year
  • Up to 12 months paid parental leave
  • Cultural leave and Flexible working options
  • Attractive options for salary packaging
  • Fitness Passport
  • Employee Assistance Program
  • Professional development support

HOW TO APPLY 

At MCRRH, you’ll be part of a passionate team making a real impact in remote communities.

Click the ‘apply’ button where you will be asked to complete an application form or alternatively, please apply directly via the via the JCU careers page and follow the below steps:

  1. Complete the application form
  2. Upload your current resume
  3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role. 

Further information is available by contacting Trine Gall via email katrina.gall@jcu.edu.au

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