We're Hiring!

Are you a detail-oriented data professional with a passion for accuracy and customer service? Join our team as a Data Analyst in our Estate Directorate and play a vital role in maintaining accurate scheduling data and leading continuous improvements to our systems and processes.

• Full-time, continuing position
• Based at the Townsville Bebegu Yumba campus, Douglas
• HEWL 7: $94,374.07 - $104,359.73 plus up to 17% employer superannuation contributions, with a 3% salary increase from July and an additional 2.75% from December 2025.

ABOUT THE ROLE

James Cook University (JCU) is seeking a skilled and experienced Data Analyst to provide high-level technical expertise and leadership to support the University’s scheduling systems and applications. This role plays a critical part in resolving complex issues and delivering data-driven solutions that enhance user experience while supporting JCU's operational and strategic objectives.

WHAT YOU CAN ACCOMPLISH IN THE ROLE

In this role, you will play a key part in supporting the effective delivery of JCU’s scheduling systems and applications. You’ll provide exceptional customer service and well-informed advice, ensuring communication is accurate, timely, and consistent with university’s policies and procedures. By managing complex scheduling and timetable data, you’ll deliver valuable insights that inform strategic decision-making and enhance operational outcomes across the institution.

You will lead the development and implementation of initiatives aimed at improving the efficiency and productivity of scheduling services, ensuring they meet the evolving needs of staff and students. Through your support of the University’s timetable systems, you will also contribute to building capability within the Scheduling Services team by providing training and facilitating knowledge transfer.

Your expertise in data visualisation will enable you to design and maintain dashboards and reports that promote transparency and improve access to critical information. Working closely with stakeholders, you will apply data-driven analysis to help plan and maintain high-quality learning and teaching spaces that align with the University’s future needs.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 36.25-hour full-time working week
• 5 weeks of annual leave
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave or 12 months at half pay
• A range of flexible working options
• Attractive options for salary packaging
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with on-campus childcare, medical services, gym and cafes.

HOW TO APPLY

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success. 

Applications close on Sunday 20th July at 11:55 PM AEST.

Please note: Interviews may be conducted throughout the recruitment process as applications are received.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

James Cook University encourages people from all backgrounds who meet role requirements to apply.  We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.